Meet Guides and Surveys, our newest solution for targeted in-app guidance and feedback.
Better digital experiences.
Build better digital products with insights from always-on AI-agent analysts.
Get a demo Watch the video The most trusted name in behavioral data analytics Our Products Unlock the power of behavioral data Customer Journey Uncover digital behaviors to remove friction and improve user experience.
Employee Experience Improve workflows that shape your employees' experience.
Data Activation Activate your data to create personalized user experiences.
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Watch a quick tour to discover how our products turn insight into impact.
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Trusted behavioral data, built for privacy and scale Fullcapture delivers a complete, privacy-first record of every interaction, so teams can move faster, make smarter decisions, and build AI on a foundation they can trust.
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Answers based on behavior, not assumptions Get clear, accurate answers to the questions that move your business forward.
StoryAI turns behavioral data into insights you can trust, so teams spend less time digging and more time deciding.
Where insight becomes impact Guides and Surveys helps teams deliver in-product guidance like product tours, collect contextual feedback with NPS and surveys, and validate improvements so changes actually move the experience forward.
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Solutions Intelligence built for every industry Retail Travel Gaming SaaS Food & Bev FinServ Fix cart and checkout friction that costs sales.
Make A/B tests boost sales, not break them.
Give support the context to help shoppers fast.
Keep bookings flowing by removing friction.
Connect every step of the cross-channel journey.
Protect loyalty and trust, preventing fraud.
Proactively support high-value players.
Mitigate risk using real-time fraud signals.
Simplify responsible gambling compliance.
Win new customers by fixing sign-up friction.
Grow existing customers by boosting adoption.
Retain loyal customers by resolving issues faster.
Fix checkout friction and abandoned orders.
Cut repeat tickets with real session context.
Safeguard loyalty programs and prevent fraud.
Deflect tickets by signaling friction early.
Drive loyalty with personalized experiences.
Strengthen digital trust and prevent fraud.
Chipotle reclaims over 71% of lost revenue Read their story Pizza Hut increases total transactions by 6.5% Read their story Finicity increases funnel conversions by 15% Read their story YankeeCandle identifies 100+ opportunities across journeys Read their story VividSeats saved 10K conversions per error thanks to faster detection and fixes Read their story ServiceTitan saved 100+ hours with using Fullstory’s tools Read their story Addison Lee see 80% reduction in booking time Read their story TBC increases conversation rate by 145% Read their story Stop chasing answers.
Ask StoryAI draws from complete Fullcapture data, understands your goals and role, and surfaces the insights you need to make an impact.
Learn more ➜ Additional resources Powerful AI that’s built in, not bolted on AI isn’t just an add-on—it’s the future of behavioral data.
See how Fullstory’s StoryAI delivers real insights, not just reports.
Read the blog 2025 Benchmark Report Visit Insight Springs for digital trends across 14B sessions Unlock customer experience insights from over 14 billion user sessions across major industries to optimize product, mobile, and user journeys.
Experience the report Act the instant your users do: Introducing Fullstory Anywhere: Activation Fullstory Anywhere: Activation empowers technical solution owners to deliver personalized digital experiences by acting on real-time user behavior.
