Privacy Policy

1. Introduction

BeonAI, Inc. ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.beonai.io (the "Site") or use our BeonAI platform (the "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

A. Personal Account Information

When you register for an account, we collect personal details such as your name, email address, and billing information. (Note: We use third-party payment processors; we do not store full credit card numbers on our servers).

B. Customer Content

We collect the text, keywords, URLs, and brand information you input into the platform ("Input Data") to generate reports and insights.

C. Usage Data & Telemetry

We automatically collect information about how you access and use the Services, including your IP address, browser type, operating system, referral URLs, and device information. This helps us monitor system performance, prevent abuse, and improve user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide the Service: To process your Input Data and generate the analytics and visibility reports you requested.
• Billing & Account Management: To manage your subscription, process payments, and communicate with you regarding your account.
• Service Improvement: To analyze trends, usage patterns, and system performance. We may use anonymized and aggregated data to debug issues, train our algorithms, and improve the accuracy of our Services.
• Security: To detect and prevent fraud, spam, or unauthorized access to our platform.

4. Sharing of Information

We do not sell your Personal Information. We may share information we collect in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. This includes providers of hosting services, cloud computing, artificial intelligence models, and payment processing.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

• Essential Cookies: Required for you to log in and maintain a secure session.
• Analytics Cookies: We may use tools to measure traffic and usage trends. You can instruct your browser to refuse all cookies, but some parts of our Service may not function properly.

6. Data Retention

We will retain your Personal Information and Input Data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Active Accounts: We retain data while your account is active.
• Deleted Accounts: If you delete your account, we may retain certain logs or aggregated data (which does not identify you) for analytical purposes, or as required by law (e.g., for tax/accounting records).

7. Your Data Rights

Depending on your location, you may have the following rights:

• Access: You have the right to request copies of the personal data we hold about you.
• Correction: You have the right to request that we correct any information you believe is inaccurate.
• Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions (e.g., billing records).

To exercise these rights, please contact us at support@beonai.io.

8. Security of Data

The security of your data is important to us. We use commercially reasonable methods (including encryption in transit and at rest) to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

9. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@beonai.io